Free The Pad — Privacy Policy

Last updated: 25 July 2025

Free The Pad (“we”, “us”, or “our”) is committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains what personal information we collect, how we use it, and your rights.

By using our website, community platform, or services (collectively, the “Platform”), you agree to the terms of this policy.


1. What We Collect

We collect personal information you provide when you sign up or interact with the Platform. This may include:

  • Name

  • Age or date of birth

  • Email address

  • Postal address

  • Interests or preferences

  • Referral data (e.g. who invited you)

We may expand the data we collect over time to improve our service or support new features. You will be notified if any material changes occur.


2. How We Use Your Information

We use your data to:

  • Deliver free sanitary pad packs (when available)

  • Personalise advertising and promotional content

  • Operate and improve our referral program

  • Communicate with you (e.g. email updates, rewards, platform news)

  • Understand our community and improve our services


3. Advertising and Targeting

Our model relies on using your data to help advertisers reach relevant audiences. This may include:

  • Matching ads to your interests, age, or profile

  • Including samples or offers that align with your preferences

We do not sell your personal information to third parties. We only share what’s necessary for advertising and fulfillment purposes.


4. Third-Party Services

We may use trusted third-party tools (e.g. email platforms, analytics, CRM software, shipping providers) to operate parts of the Platform. These services may process your data on our behalf under strict confidentiality and security requirements.

If third-party data handling changes significantly, we’ll update this policy.


5. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. This includes using secure systems and limiting who can access your data.

However, no system is 100% secure. You use the Platform at your own risk.


6. Your Rights

You can:

  • Access or update your personal information

  • Request deletion of your data

  • Opt out of communications at any time

To do so, contact us at: [email protected]

We will respond within a reasonable timeframe.


7. International Users

While we are currently focused on distributing packs in select regions (such as Australia), you can sign up from anywhere. If you are outside of Australia, please note that your data will be stored and processed in accordance with Australian privacy laws.


8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. If the changes are significant, we’ll notify you directly where possible.


9. Contact Us

For questions about this Privacy Policy or your personal data, please email us at: [email protected]