Last updated: 25 July 2025
Free The Pad (“we”, “us”, or “our”) is committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains what personal information we collect, how we use it, and your rights.
By using our website, community platform, or services (collectively, the “Platform”), you agree to the terms of this policy.
We collect personal information you provide when you sign up or interact with the Platform. This may include:
Name
Age or date of birth
Email address
Postal address
Interests or preferences
Referral data (e.g. who invited you)
We may expand the data we collect over time to improve our service or support new features. You will be notified if any material changes occur.
We use your data to:
Deliver free sanitary pad packs (when available)
Personalise advertising and promotional content
Operate and improve our referral program
Communicate with you (e.g. email updates, rewards, platform news)
Understand our community and improve our services
Our model relies on using your data to help advertisers reach relevant audiences. This may include:
Matching ads to your interests, age, or profile
Including samples or offers that align with your preferences
We do not sell your personal information to third parties. We only share what’s necessary for advertising and fulfillment purposes.
We may use trusted third-party tools (e.g. email platforms, analytics, CRM software, shipping providers) to operate parts of the Platform. These services may process your data on our behalf under strict confidentiality and security requirements.
If third-party data handling changes significantly, we’ll update this policy.
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. This includes using secure systems and limiting who can access your data.
However, no system is 100% secure. You use the Platform at your own risk.
You can:
Access or update your personal information
Request deletion of your data
Opt out of communications at any time
To do so, contact us at: [email protected]
We will respond within a reasonable timeframe.
While we are currently focused on distributing packs in select regions (such as Australia), you can sign up from anywhere. If you are outside of Australia, please note that your data will be stored and processed in accordance with Australian privacy laws.
We may update this Privacy Policy from time to time. The latest version will always be available on our website. If the changes are significant, we’ll notify you directly where possible.
For questions about this Privacy Policy or your personal data, please email us at: [email protected]